Independent
Warranty Journalism
Vol. I
No. 2
The Warrantyist
Warranties are promises. We report on who keeps them.
Column · Ask the Warrantyist · No. 1

"My AC broke and Choice Home Warranty denied my claim. What do I do?"

The denial was reversed. Three steps, sixteen days, and one $150 decision that flipped the appeal file. A playbook for homeowners staring down a pre-existing-condition denial.

Article

Consumer Rights Audiobooks: Reading List

From a former warranty claims adjuster: the consumer rights audiobooks worth your time, the lemon-law primer, and what to listen to before buying anything big.

Article

Home Appliance Warranty: What Gets Covered

Twelve years adjusting appliance warranty claims. Refrigerator denials cluster in three clauses, washer claims have an age cap most buyers miss.

Column · Reader Service

Inside Choice Home Warranty's Phone System

The actual phone numbers, hold-time tells, and the four escalation phrases that move a denied-claim case off no. From an ex-warranty adjuster.

Article

The HVAC Exclusion Most Buyers Miss in 2026

Refrigerant rules, age-based denials, the ductwork exclusion most homeowners do not know about, and the appeal that flips HVAC warranty claims.

Review

AHS by the Numbers: 14 Months of Claims

An ex-warranty-adjuster's 14-month review of American Home Shield: complaint patterns, plan structure, per-item caps, and how AHS earns or loses.

Article

Choice Home Warranty BBB Complaints 2026

A claims adjuster's read of the Choice Home Warranty BBB file, the Arizona $11.8M settlement, and the four patterns that keep showing up.

Article

Choice Home Warranty AC Denial, Reversed

A first-person account of a denied Choice Home Warranty claim and the three-step appeal that reversed it. For homeowners facing the same.

Article

Best Home Warranty Companies for 2026

Top US home warranty providers ranked on coverage caps, pricing, claims reputation, and contractor network. Best overall, best budget, best for older homes.

Article

Choice Home Warranty Review: 2026 Edition

An in-depth review of Choice Home Warranty for 2026. Plans, pricing, claim process, contractor network, strengths, weaknesses, and who should buy it.

Article

HVAC Replacement: What Home Warranty Covers

HVAC replacement coverage by home warranty provider. Real caps, what's included, and which warranty is worth buying if HVAC is the main concern.

Article

Home Warranty Clauses That Decide Claims

The six contract clauses that decide whether your home warranty claim gets paid. Real contract language explained, and how to compare providers.

Article

Six Months Inside Choice Home Warranty

A first-person six-month test of Choice Home Warranty across three real claims. Sign-up, each claim outcome, and whether it delivered.

Article

Is a Home Warranty Worth It? A Framework

A first-person framework for deciding whether a home warranty is worth buying. Real math, real scenarios, and when to skip coverage.

Article

Choice Home Warranty vs Service Plus (2026)

A head-to-head of two major US home warranty providers. Pricing, service fees, coverage caps, claims reputation, and who each one is right for.

From the Editor

I started The Warrantyist after a denied AC claim and three hours of Reddit threads. The answers I needed were not in top Google results. They were in fine print, class action filings, and stories buried eight comments deep in consumer forums. The FTC's consumer guidance on warranties is the clearest public primer on your rights, but it does not teach you how to fight a denial.

This is the publication I wished existed. Warranties are promises. We report on who keeps them.

— David Keppler, Editor